Your mabar8 Account Starts Here
Creating your account takes a handful of steps — fill in your details, verify your identity, and link your DANA, OVO, or GoPay wallet to have your payment method ready from the first session.
Account Support Paths
If you hit a snag during registration — a failed OTP, a wallet that won't link, or a verification question — there are several ways to reach our team. We cover account issues including identity verification, wallet connection errors, and login access problems. Reach out through whichever channel works for your device and situation.
Live Chat
The live chat icon sits at the bottom of every page. Open it from your phone or desktop and connect directly with the account support team for registration help.
Email Support
Send a detailed message — including your registered phone number and a description of the issue — and the team will respond with steps to resolve it.
FAQ and Help Centre
The help centre covers the most common registration questions: OTP not arriving, wallet link errors, and ID verification requirements — check there first for a fast answer.
What to Expect When You Register
The registration form asks for your name, email address, phone number, and a password you choose. After you submit, a one-time code (OTP) arrives by SMS to confirm your phone number — enter it on the next screen and your account is active. From there, head straight to the wallet section to add your preferred
payment method: DANA, OVO, or GoPay. Each wallet links by entering the mobile number registered to that account. Identity verification may be required before your first withdrawal, so having your ID ready saves time later. If anything stalls, our support team can walk you through the verification step by step.
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Phone OTP Verification A one-time code sent to your mobile number confirms it is yours — this single step locks your account to a real, active number from the start.
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E-Wallet Connection Link DANA, OVO, or GoPay right after creating your account so deposits clear without switching apps or re-entering payment details every session.
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Identity Check Before Withdrawal Uploading a valid ID is part of the verification path before your first payout. Having it ready from day one keeps the process moving when you need it.
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Account Access on Any Device Log in through the mobile browser or desktop — your account state, wallet balance, and history follow you across devices without needing a separate app download.
Account
The registration form asks for your name, email address, phone number, and a password you choose. After you submit, a one-time code (OTP) arrives by SMS to confirm your phone number — enter it on the next screen and your account is active. From there, head straight to the wallet section to add your preferred payment method: DANA, OVO, or GoPay. Each wallet links by entering the mobile number registered to that account. Identity verification may be required before your first withdrawal, so having your ID ready saves time later. If anything stalls, our support team can walk you through the verification step by step.
Explore the LobbyYour details are encrypted for secure account access.
How We Protect Your Account
Security during registration matters because your account connects directly to your e-wallet. We apply encryption to every data submission so your personal details and payment information travel safely. Identity verification adds a second layer — it confirms the account belongs to the person who created it, which protects against unauthorised access. These are standard practices we maintain consistently across every account, new or returning.
SSL Encryption
All data you submit during registration — personal details, phone number, wallet information — passes through SSL encryption so it cannot be read in transit.
Identity Verification
Uploading a valid government ID confirms your account is yours. This step prevents others from accessing your wallet or initiating withdrawals under your name.
OTP Account Binding
Phone OTP at registration ties your account to a real, active SIM. Any future login from an unrecognised device can trigger a re-verification request for your protection.
Data Protection Practice
We do not share your personal data or wallet details with third parties outside of what is needed to process your transactions and verify your account.
Connect Your Local Payment Method
We've set up deposits and withdrawals around the wallets Indonesia uses most — DANA, OVO, and GoPay. You link your chosen wallet once during registration, and from that point every deposit is a matter of opening the app, confirming the amount, and entering your PIN. GoPay and OVO users will recognise the same transfer flow they use for everything else. QRIS and bank transfer options are also available for accounts that prefer them. Payments are processed where local law and eligible regions allow.
Common Questions About Signing Up
These are the questions we hear most often from people going through the registration process. If yours isn't here, live chat or email support can handle account-specific situations directly.
Register
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.
Access may be available only where local law permits.