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How mabar8 Handles Your Personal Information

Your account data, payment details, and device activity are handled with clear rules — not left open-ended. This page walks you through exactly what we collect, why we collect it, and how you can request access or changes at any time, where local law…

Encrypted account storageDANA, OVO, GoPay wallet data kept privateYour right to request data accessCookies explained clearlyContact path for privacy queries

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PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you have a question about your data, want to know what we hold on your account, or need to correct stored information, our support team is the right first stop. You can reach us through live chat in the account dashboard, by email, or through the in-app help form. We aim to respond to all privacy-related requests within a reasonable time, and we will confirm receipt of your message as soon as it arrives.

Live Chat Open the chat icon in your account dashboard. Privacy queries go to a dedicated queue — describe your request clearly so we can locate your account record without delay.

Email Support Send your privacy request to our support email address shown in the Help section. Include your registered phone number so we can verify your identity before making any changes.

In-App Help Form Use the Help form inside the mabar8 mobile interface. Select the Privacy or Account Data category and describe what you need — access, correction, or deletion of specific records.

What This Privacy Policy Covers and Why It Applies to You

mabar8 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open a mabar8 account, we collect the information needed to run your account securely — your registered name, email address, phone number, and the payment method you connect, whether that is DANA, OVO, or GoPay. We use this data to process deposits and withdrawals,

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verify your identity, and keep your account accessible across devices. We do not sell your personal data to third parties. Transaction records tied to your OVO or DANA wallet are stored only as long as they are needed for account and financial reconciliation. If you access
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mabar8 from Jakarta or anywhere else in Indonesia, the same data rules apply across all sessions — mobile browser, saved app shortcut, or desktop. Cookies and session tokens help us remember your login state and preferred settings, so returning to the lobby is quicker each time.
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Any third-party analytics tools we use receive anonymised, aggregated data only — never your wallet ID or transaction amounts. This policy applies where access is permitted under local law and in eligible regions. We review and update these terms when our data practices change, and we
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notify you through your registered account contact.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING PRACTICES

How We Keep Your Account Data Secure

Security is built into every layer of your account — from login to the moment a GoPay or OVO withdrawal clears. We apply SSL encryption across all data transmissions so that your session data and wallet details stay protected in transit. Account passwords are hashed and never stored in readable form. Cookies set during your session are scoped to mabar8 only and do not follow you to other sites. Here is a closer look at four specific areas of how we handle your data.

Account Security Login sessions use encrypted tokens that expire automatically. OTP verification on new devices adds an extra step before anyone can access your account or wallet balance from an unrecognised login.

Cookie Use We use session cookies to keep you logged in and preference cookies to remember your settings. You can clear these at any time through your browser or device settings without losing your account data.

Data Retention We keep account and transaction records only as long as necessary for financial and legal purposes. When retention is no longer needed, records are deleted or anonymised — not archived indefinitely.

Requesting Changes You can request access to your stored data, ask us to correct inaccurate records, or request deletion where permitted under local law. Contact support through live chat or email with your registered details to start the process.

Common Questions About Your Privacy on mabar8

These are the questions we hear most often when it comes to how your data is handled. If your question is not covered here, reach out through live chat or the in-app help form and our support team will follow up directly.

We collect your name, email, phone number, and the payment method you register — such as DANA, OVO, or GoPay. Device type and session data are also logged to keep your account secure.

No. Your e-wallet details are used only to process your deposits and withdrawals. We do not share wallet IDs or transaction amounts with third parties outside of what is required for payment processing.

Contact our support team via live chat or email with your registered phone number. We will verify your identity first, then provide a summary of the data stored against your account.

Yes, where permitted under local law and in eligible regions. Submit a deletion request through the in-app Help form or by email. Some records may need to be retained for financial reconciliation before full deletion is possible.

Cookies keep your session active and remember your account preferences. You can clear or block them through your browser or device settings at any time, though some features may behave differently without them.

We retain records only as long as needed for account management and financial purposes. Once that period ends, records are deleted or anonymised. Retention periods follow applicable local legal requirements in eligible regions.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoJetX Mobile Play Appmabar8 App

How mabar8 Handles Your Personal Information

How to Reach Us About Your Privacy

How We Keep Your Account Data Secure

Common Questions About Your Privacy on mabar8

01 What personal data does mabar8 collect when I open an account?

02 Is my DANA or OVO wallet information shared with anyone?

03 How do I request access to the data mabar8 holds on my account?

04 Can I ask mabar8 to delete my personal data?

05 What are cookies used for on mabar8, and can I turn them off?

06 How long does mabar8 keep my account and transaction records?

Privacy Policy

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